LIFE CYCLE MANAGEMENT

At Nova Networks, we bring a wealth of technological expertise to the table, empowering our clients to define their unique needs and curate tailored solutions. With strong alliances across various IT product manufacturers, we source the precise devices and software necessary to drive your goals.

Our OEM-authorized technicians go the extra mile!

• imaging
• BIOS set-up
• asset tagging
• domain joining
• software installation
• updates
• data transferring

We ensure smooth delivery, deployment, and rollout of these assets, seamlessly integrating them into your space.

Our support does not stop there! With cutting-edge systems and tools, we meticulously document and maintain asset information throughout their lifecycle. You can rely on us for warranty details, subscription information, and comprehensive asset service history.

Beyond just service, we provide expert warranty and post-warranty OEM authorizations for servicing and repairing your assets. At Nova Networks, environmental consciousness is key. We skillfully dispose of assets, ensuring we abide by a “Reduce, Reuse, and Repurpose” motto. Not-for-profits and charitable organizations benefit from the technology we donate, while we responsibly recycle components and materials, transforming them into raw materials for other products.

Get the latest desktop technology on all your devices and hardware. Reduce costs by running virtual desktops in the cloud.

Nova’s Virtual Desktop Infrastructure (VDI) bridges the gap between traditional office setups and modern, hybrid workplaces. This virtualisation solution provides the flexibility to access desktops and applications from anywhere, on any device, with infrastructure seamlessly managed offsite or via cloud servers.

Cloud Desktop Options

We are trading physical hardware for more sustainable and efficient resources thanks to the immense flexibility and accessibility that technology offers. A big step into the future is replacing your office desktop with a cloud-based one – a cloud desktop.

Nova’s Device as a Service provides a comprehensive solution for your workspace needs, addressing critical aspects such as applications (Office, Adobe, browser, legacy), and connectivity to enterprise services, printers, faxes, Windows profiles and anti-virus protection.

Key features include 24/7/365 Nova Service Desk support, daily backups, robust firewall and security, choice of operating systems (Windows 11, Windows 10, macOS, Linux), hardware agnostic, cloud-based software for cost-effective deployment across devices, encrypted data transfer, multi-monitor support, local drive and printer support, password-protected idle sessions, and HD video and audio support.

Our services cover the entire spectrum, from architecting to engineering, migrations, upgrades, new deployments focusing on server consolidation and desktop virtualization, assessments, advisory services, and “last level” troubleshooting.

Benefits

• Minimum or no CAPEX with predictable OPEX
• Fast, secure deployment
• Eliminates the need for in-house VDI specialists
• Prolongs the life of legacy hardware
• Enables users to move to low cost Thin Clients or Tablets

By collaborating with industry leaders in print, scan and copy technology, we enable our customers to deploy the best printing solutions to meet their operational needs. Nova offers flexible financing options. These options can be tailored to meet your business objectives as well as your budget.

Nova’s comprehensive end-to-end service includes an initial assessment, strategic redeployment or acquisition, and a cost-effective pay-per-use model including consumables and service, followed by ongoing assessment and adaptive optimization of your fleet as requirements change.

The initial assessment includes locating and evaluating all print devices, understanding their usage patterns, creating user groups based on print needs, matching group requirements with existing device capabilities, identifying gaps and recommending appropriate hardware, and defining print supply requirements and replenishment schedules.

Nova’s end-to-end service offers initial assessment, relocation or acquisition of print devices, pay-per-use output with supplies and service, and ongoing fleet optimization. The initial assessment includes the location and assessment of all print devices, the creation of user groups, the reconciliation of print requirements, the identification of hardware gaps and the definition of supply requirements.

Nova’s technical resources relocate and deploy the devices. The pay-per-use model includes scheduled deliveries of supplies and maintenance. Customers have access to Nova’s 24/7 help desk for problem resolution, and on-site support is available if necessary. Nova adapts to changing business needs. Nova reassesses the print environment and makes recommendations.

Whether it is a new office or a replacement for an existing office, orchestrating the rollout of desktops can be daunting. Nova can help you get started by

• Preparation Area Selection: Choose a suitable location for setting up new computing devices.
• Unboxing and Organization: Efficiently unpack equipment and manage packing materials.
• Configuration and Customization: Company specific software configuration, asset tagging and installation.
• Quality Assurance: Extensive testing on every unit to ensure performance.
• Relocation: Securely move the new devices to their assigned locations.
• Data Migration: Seamlessly transfer data from old hard drives to new ones and dispose of obsolete equipment.
• Old Device Storage: Temporary storage of old equipment for any necessary data retrieval.
• Environmentally Responsible Disposal: Once all important data is backed up, responsibly dispose of old equipment.

Efficient Configuration and Imaging at Nova’s Warehouse

• Secure Imaging Server: Managed by certified technicians, our offline imaging server maintains and processes customer-approved device images, enabling precise specifications.
• Dedicated Configuration “Clean Room”: A dedicated space to carefully configure client devices prior to delivery.
• Asset Tagging Tools: Fitted with tools and systems to apply client-provided asset tags and capture device details in the client’s preferred file format.
• Thorough Testing: Devices undergo rigorous post-configuration testing. Any deviation from operating specifications results in immediate OEM replacement.
• Unpacking and Repackaging Room: A designated area for the efficient unpacking and repackaging of devices after asset tagging is complete.

Seamless Device Delivery Process by Nova’s Technicians

• Efficient Dismantling: Nova’s engineers can expertly dismantle existing workstations on request.
• Speedy Installation: New devices are installed precisely on client-specified desktops.
• Comprehensive Setup: Nova technicians transfer existing data, configure devices, and network infrastructure and connect peripherals.
• Packaging Removal and Decommissioning: Care is taken to remove packaging and decommission old equipment on site.

Nova can and does manage workstation rollouts and IT greening projects. We can do it end-to-end or work with a client’s project management team.

Several manufacturers authorize Nova Networks as a warranty repair centre. This gives companies and customers a single point of rapid manufacturer service, rather than shipping and waiting for it to return.

Nova Networks Inc., (Nova) is an authorized warranty service provider for:

Seamless Post-Warranty Service by Nova’s A+ Certified Technicians

Nova’s A+ certified technicians go beyond standard warranty support. We offer comprehensive post-warranty service for a range of IT desktop and mobile devices. We ensure that your equipment receives the attention it deserves, from accurate diagnostics to transparent quotes, efficient parts ordering and skilled repairs. Our commitment is backed by a 30-day guarantee. This is your assurance of the quality and reliability of our post-warranty service.

Nova’s Service Depot

1700 Woodward Drive, Ottawa, Ontario, Canada.

Our size and autonomy means we can offer the most competitive rates for any system, plus professional advice to help you make informed choices.

Because we buy, install and maintain technologies on all Tier 1 vendors, we know their product strengths and weaknesses. Nova, as a value-added reseller (VAR), is well positioned to target technologies that align with your specific business needs.

Navigate technology procurement with ease. Nova’s team ensures the best value by constantly analyzing the market. Whether you have specific products in mind or need guidance, we provide transparent pricing and thorough research to present the best solutions tailored to your needs.