Systems Engineer

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Systems Engineer

Location: Ottawa, Ontario
Job Code: PS-001
Number of Openings: 1

Position Description:

Based in Ottawa, the Systems Engineer is a technical professional with a broad knowledge of system infrastructure products. In this role, the candidate manages, maintains, troubleshoots, recommends and implements changes to systems and software, with a focus on Microsoft Enterprise products.

The Systems Engineer responsibilities will include, but are not limited to:

  • Following operational policies and processes that are compliant with ITIL standards
  • Providing on-going management, maintenance, monitoring and troubleshooting of infrastructure systems
  • Monitoring and testing application performance for potential bottlenecks, identify possible solutions, and recommend fixes
  • Performing deployment, testing, support and change management activities
  • Participating in and lead implementations, upgrades, and the day-to-day operations of solutions,  including coordinating activities with outside teams
  • Assessing current infrastructure environment, requirements gathering and making recommendations to various stakeholders
  • Creating and maintaining technical documentation to ensure efficient planning, execution and supportability
  • Providing 2nd and 3rd level support
  • Liaising with vendors and other IT personnel for problem resolution
  • Performing other duties as required

Candidate Requirements:

  • Extensive experience with Windows Server and Active Directory
  • Extensive experience with Virtualization technologies: Hyper-V, VMware ESX, XenServer
  • Extensive experience with Microsoft Exchange - installing, configuring, troubleshooting and migrating
  • Intermediate to Senior level experience with Office 365 migrations
  • Intermediate to Senior level experience with Backup software (Backup Exec, Veeam, etc.)
  • Intermediate to Senior level experience with Security software such as Symantec and ESET
  • Intermediate to Senior level experience with IT operational support
  • Intermediate to Senior level experience with Migration planning and execution

Nice to Haves:

  • Experience with AWS

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