Network Operations Center Analyst

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Network Operations Center Analyst

Location: Ottawa
Job Code: MSP-01-12
Number of Openings: 1

Position Description:

We are transforming IT service quality across the business…

Our new Director of Managed Services and Network Operations Center Manager are continuing to grow our Network Operations Center Team. We are seeking additional Network Operation Center Analysts.

Dedicated to providing world-class custom solutions we ensure our employees enjoy using industry-leading products and working with other talented and dynamic people, who are committed to making a difference for our clients.

We offer an attractive benefits program, professional training, the ability to obtain additional professional Certifications, and Career Growth opportunities.

 

Care To Join Us?

Your experience should include a Technical Diploma or Degree with 3 years of experience in a Network Operations Center supporting IT infrastructure (network, server, and security) for Enterprise customers;

Experience dealing with ISPs like Rogers, Telus, Bell; an understanding of ITIL and, SLAs; hands-on Cisco, Fortinet, Exchange, and Office365 troubleshooting experience;

Because of customer support requirements, you must be able to obtain a Secret level clearance. (Offers will be contingent upon successful completion of the clearance process.)


Nice to Haves:

  • Knowledge of Cloud Technologies;
  • Exposure to Service Now or Heat/Ivanti;
  • Exposure to network monitoring systems;
  • Experience with UNIX and Linux administration;
  • Bilingual [English and French] would be an asset
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