NOVAcare‘s robust suite of Managed Services can deliver all aspects of managing day-to-day IT operations. This can be in two flavours:
- Complete Out-sourcing where we are your IT department reporting to the manager responsible for IT
- Out-tasking of selected responsibilities to free up your IT staff to focus on future planning and implementing projects.
The diagram illustrates the possibilities. Clients can select all “pie” slices or only a few of them. They could also select by tiers. For example: Incident and Problem Management which includes Monitoring and Alerting and 24/7 Service Desk.
nova-managed-services_pie_diagram
For more details, open the PDFs.
Benefits
- Improved performance, availability and security
- Cost containment and reduced Total Cost of Ownership
- 24/7 access to expert application resources
- Allows you to focus on your core business
- Leverage industry expertise – not on your payroll
- Improved employee productivity
- Single point of contact and end-to-end problem ownership
- Immediate access to ITIL® process discipline
- Compliance with security laws and standards
