Technical Writer

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Technical Writer

Location: Ottawa
Job Code: TW-002
Number of Openings: 1

Position Description:

Nova is seeking an experienced technical writer to help create instructional “how-to” guides for web applications as well as documenting processes.

Responsibilities

  • Work directly with the development team and with the end users of the system
  • Learn how to use the system at a deep level
  • Prepare step-by-step documentation for the users
  • Provide training to the users
  • Provide feedback to the developer on how they could improve their application including making it more user-friendly
  • Provide other documentation as needed

Candidate Requirements:

  • At least 3 years of practical experience as a technical writer documenting application “how-to” guides
  • Strong English written and oral communication skills
  • Experience with SharePoint, MS Office, Visio and Adobe products, etc.
  • Strong business process or project management skills and knowledge of web application development be beneficial
  • The ability to work independently in a very busy, varied and diverse environment with changing priorities
  • A high attention to detail while producing quality work in a timely manner

Nice to Haves:

  • A high attention to detail while producing quality work in a timely manner
  • Bilingualism would be an asset
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